Privacy Policy

We take your privacy seriously.

Oil-Dri Corporation of America and its operating subsidiaries and affiliates (collectively, “Cat’s Pride”) take your privacy seriously. We use the information you voluntarily provide, together with information regarding the manner in which you use this website, and the website of our subsidiaries and affiliates that are linked to and integrated into this website (collectively, the “Site”), to provide you with requested information, and to improve our Site and our products and services. We are committed to data security, and to protecting the personal information of our Site users.

We provide this Privacy Policy to inform you of the types of information we collect from the Site and our practices for using, disclosing, and protecting that information. Cat’s Pride’s policy on privacy is in accordance with the Direct Marketing Association’s marketing online privacy principles. This Privacy Policy does not apply to information collected by us offline or through any other means.

Information Gathered on our Site

We collect several types of information from visitors to our Site:

We collect personal data such as names, addresses, e-mail addresses, telephone/fax numbers, customer account numbers, and the content of e-mail submissions sent to us, when voluntarily submitted by visitors to our Site. You do not need to disclose any personally-identifiable information to view our Site. By providing your personal data such as e-mail addresses to Cat’s Pride, you agree to receive marketing email/materials and you have authorized us to send them.

Certain non-personal information is also automatically collected from our visitors when they access our Site, such as information about traffic patterns on the Site, the total number of users logging into the Site on a daily basis, which pages users access, the URL from which each user comes to the Site, the URL to which each user exits, the type of browser used by each user, and the IP address from which a user accesses our Site.

What Do We Do with This Information?

Information voluntarily submitted to us is used to contact users for the purpose for which the information was provided (e.g., to correspond with you, process an order, provide you with corporate or product information, or process an application for employment). In addition, we may from time to time use this information to contact users about products and services we offer. Except as set forth herein, we will not sell, trade or rent your personal data to third parties without your prior permission. We may share your data with our subsidiaries and affiliates, and with website hosting partners and other parties who assist us in operating the Site and our computer systems. Each of such third parties have adopted their own privacy policies or signed confidentiality agreements with Cat’s Pride obligating them to keep user data confidential. We also reserve the right to disclose any information if we believe in good faith is required by law.

Information automatically collected from users of our Site is used internally to improve Site functionality or our products and services. We may also share aggregate data about the number and frequency of visitors to our Site, and the manner in which customers or dealers use our Site, with our webmaster, dealers or other business partners.


We have no intention of collecting any personal information from individuals under 18 years of age. Where appropriate, we will specifically instruct children not to submit such information on our websites. If a child has provided us with information, a parent or guardian of that child should contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our existing files.

Use of Cookies

We use “cookies” on our Site to help make it more user-friendly, and to keep track of certain statistical information so that we can continuously improve the Site and our service to you. A “cookie” is a small data file that a website can send to your browser, which may then be stored on your hard drive to help our website “remember” information about you when you return to our website, such as your preferences for our sites and any user passwords. Our cookies cannot read data off of your hard drive, read cookie files created by other websites or track any personal information about you. You may be able to set your browser to disable cookies or to notify you when you receive a cookie.

Security of Information

We take reasonable measures to protect the security of the information transmitted between browsers and our web server, including using firewalls and other security technologies where we deem appropriate. To protect your privacy, however, please do not use e-mail or our Site to communicate information you wish to be kept strictly confidential. You acknowledge that any transmission of data may be illegally intercepted and used by third parties. We shall not be responsible for any interception of data transmitted to or from our web server.

Corrections and Opt-Out Procedures

Occasionally, we may send you e-mails with promotional offers and messages. If you would no longer like to receive e-mails with promotional offers and messages from this Site, you can unsubscribe from these e-mails by following the unsubscribe link located at the bottom of each promotional e-mail. If you would like to add your name, correct your information or remove your name from our mailing list, please e-mail us by clicking here, contact us by calling 800-645-3741 between 9 a.m.–4:30 p.m. CST or send a letter to Oil-Dri Corporation of America, P.O. Box 11279, Chicago, IL 60611-0279, Attn: Cat Lover’s Hotline. You will always be able to opt out of any promotional offers or notification of new products when personal information is collected.

As a demonstration of our commitment to protecting your privacy, we have provided links to other privacy organizations.

Links to Other Website

Our Site may contain hypertext links to third party websites. Our Privacy Policy does not apply to such websites and your use of such sites will be subject to the privacy policies and procedures relating thereto.

Contacting Us

If you have any questions about this Privacy Policy, or your use of our Site, please contact us as described under “Corrections and Opt-Out Procedures” above.

Your Consent

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using this Site, you agree to this Privacy Policy. If we decide to change our Privacy Policy, we will post changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Please check the Privacy Policy frequently for updates.

Last Updated March 20, 2017